Shipping policy
Shipping information
Orders received on weekdays before 11am GMT will be shipped the same day. Orders placed after this time will be sent the next day. Orders placed over the weekend will be shipped out Monday.
- Please note that during busy periods shipping times may be affected and you may have to check with your preferred courier as to their deadlines.
- All orders are shipped with tracked delivery.
- The estimated shipping time begins from the day your order is despatched.
- Please note that we are unable to make any changes or cancellations once the order has been placed. Once the order has arrived, please contact us on contact@meraldajewellery.com if you have any questions.
Custom Orders
Custom orders will take up to 6 weeks to make if you paid for priority production, or up to 8 weeks to make if you did not pay for priority production. This production time is in place as these products are made to order and are subject to specific testing and quality control. Please note, even if next day delivery is selected for custom products as the shipment method, the 6 week/8 week delivery still applies.
Vermeil & Solid Gold Orders
Vermeil and solid gold options are made to order and can take up to 5 weeks for delivery.